FAQ
What is Navloon?
Navloon helps small and medium-sized businesses obtain international freight quotations. You describe your shipment; we collect quotations from suitable freight forwarders and present them in your dashboard for comparison.
What should I include in my request?
Include origin and destination, type of cargo, weight, dimensions (number and size of packages), your preferred shipping date and any special requirements (such as dangerous goods or temperature control). We will ask you if something is missing.
Which transport modes can I request quotes for?
You can request quotes for road, sea, air, rail and combined transport. Quotations come from the forwarders that respond.
Do I need to register to see quotations?
Yes. We save your request, then ask you to create an account or log in with your email and password to see quotations. Your request is not lost before you register.
Who provides the quotations?
Quotations come from freight forwarders. In your dashboard they appear as "Forwarder A", "Forwarder B" and so on, in a comparison table.
How long do quotations take?
It depends on the cargo, the route and how quickly forwarders respond. You can follow the status of your request in your dashboard.
How is my information used?
The shipment description in your request is shared with forwarders to obtain quotations. Your name and contact details are not shared unless you write them in the description. See the Privacy Notice for details.
Can I accept a quotation and book through Navloon?
Navloon does not offer online booking. You tell us by email which option you want to proceed with (for example "Forwarder B").